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PRIVACY POLICY

PRIVACY POLICY

Last Updated: August 3, 2026

At Towen LLC/ Tow U Later LLC ("we," "our," or "us"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our towing and roadside assistance services, visit our website, or communicate with us via text messaging (SMS).

1. Information We Collect

To provide efficient towing and roadside assistance, we collect the following personal details from you:

  • Contact Information: Name, phone number, and email address.

  • Service Details: Vehicle location (GPS coordinates or street address), vehicle make, model, year, color, and license plate number.

  • Communication Records: Text messages, phone call logs, or emails sent between you and our dispatch team.

2. How We Use Your Information

We use the information we collect strictly to:

  • Dispatch roadside operators or tow trucks to your exact location.

  • Provide real-time service updates, ETA alerts, and digital invoices via SMS or phone calls.

  • Process payment transactions for rendered services.

  • Respond to customer support requests or inquiries.

3. SMS and Mobile Communication Compliance

By providing your mobile phone number and opting into our services, you consent to receive text messages (SMS) from us regarding your active service requests, roadside updates, or booking inquiries.

  • Opt-Out: You can stop receiving SMS messages at any time by replying "STOP" to any text you receive from us.

  • Help: For assistance with our text messages, reply "HELP" or contact us directly at 385-262-4005.

  • Rates: Message and data rates may apply depending on your mobile carrier.

4. Strict Non-Sharing Policy for Mobile Information

No mobile information or opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and SMS consent are strictly confidential and are only used internally to deliver the towing or roadside services you have requested from Tow U Later.

5. Information Security

We implement standard technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. Payment details are processed securely through compliant third-party payment processors and are not stored on our internal systems.

6. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Business Name: Tow U Later

  • Phone Number: 385-262-4005

  • Email: towulaterutah@gmail.com

  • Mailing Address: 3556 S 5600 W #195, West Valley City, UT 84120

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